BEST WESTERN Hotel Galles
Milano Hotel quattro stelleBEST WESTERN Hotel Galles Milan

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Dicono di Noi - BEST WESTERN Hotel Galles - Milano

Ecco le recensioni dei clienti che hanno prenotato sul nostro sito (dove si trovano le migliori condizioni!) e che successivamente hanno voluto condividere la loro esperienza con noi e con tutti i nostri futuri ospiti.
Tutte le recensioni vengono pubblicate senza correzioni e cerchiamo sempre di rispodere a ogni singolo commento.
Ci piacerebbe conoscere la tua opinione, e se hai prenotato attraverso un altro canale…lascia un commento su Tripadvisor!

Valutazione media
8,5
su 133 questionari compilati negli ultimi 12 mesi
Staff dell'hotel
9,1
Servizi/Infrastrutture
8,5
Pulizia della camera
8,9
Comfort
8,4
Rapporto qualità/prezzo
7,8
Breakfast
8,3

        
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Pagina 6 di 6, questionari dal 126 al 133 di 133
olivier
(viaggiatore singolo)
Francia
07 settembre 2013

  • service and equipment of the room (amenities)
  • Noisy, room furniture
Jorgen Vollan
(coppia matura)
Norvegia
04 settembre 2013

  • Sink didn't work very well (512B). Rom 512B and 512A has a shared light switch - thats no good at all. Noise from the hallway gets into the rooms

Risposta dell'hotel: Dear Mr. Vollan, Thank you for sharing your valuable feedback with us regarding your stay at the BEST WESTERN Hotel Galles. I am very pleased to know that you enjoyed the friendliness of our staff and the hotel’s facilities. I am sorry to hear about the sharing switch lights of the room. I have personally checked the room with our maintenance department and you are perfectly right: the two rooms have indeed sharing lights switch. We do thank you for letting us know about it and we have taken proper action to fix the problem. Please accept our sincere apologies and the refund of 50 EUR for the inconvenience you have experienced. I do hope to welcome you again soon on your next visit to Milan. Kind Regards, Arnaldo Sbarretti, General Manager
cheryl
(gruppo di amici)
Italia
26 agosto 2013

  • the position, very conveniently close to the metro.
  • the most uncomfortable lumpy pillow I've ever had to sleep with

Risposta dell'hotel: Dear Cheryl, Thank you very much for letting us know your feedback regarding your recent stay at the BEST WESTERN Hotel Galles. We are very pleased to know that you enjoyed the hotel's location. Right in Corso Buenos Aires, one of the main shopping area in Milan, and next to the subway, is perfect to let you visit the best spots in the city. There is a pillow menu available for free in- room, where you can choose among several different types of pillows. In the hope of hosting you again soon, i send my Warmest Regards, Arnaldo Sbarretti, General Manager
Joyce
(famiglia con figli grandi)
Paesi Bassi
26 agosto 2013

  • the clean room and the location of the hotel
  • nothing. this is the 3th time I choose your hotel to stay

Risposta dell'hotel: Dear Joyce, Thank you so much for keep on choosing our hotel. We are very delighted to make every one of your stay in Milan enjoyable and pleasant. We look forward to welcoming you again soon. Kind Regards, Arnaldo Sbarretti, General Manager
Anonimo
(famiglia con figli piccoli)
Canada
26 agosto 2013

  • The staff was very friendly and helpful. The room was comfortable and clean. The pool and spa area was very nice. I loved that you had tea there - added to the feeling of relaxation.
  • Something very minor - -This stay was at the end of our trip, so we were tired and did not feel like going out to dinner after walking around all day. We ordered in room service one night, and the tomatoes in the salad were green and terrible. It just didn't seem right to get such terrible tomatoes in Italy. But that's it.
Anonimo
(coppia matura)
Regno Unito
16 agosto 2013

  • One of your receptionists who was called Stephano (the one looking like Ronaldo!) was particularly helpful and full of initiative
  • Not really.
Andrew
(gruppo di amici)
Gran Bretagna
10 agosto 2013

  • the staff were all extremely helpful and polite.
  • not at all
giuseppe
(viaggiatore singolo)
Italia
01 agosto 2013

  • spa free - internet free
  • rumore vicina metropolitana

Risposta dell'hotel: Gentile Giuseppe, La ringrazio per aver condiviso con noi il suo recente soggiorno presso il BEST WESTERN Hotel Galles. Siamo molto contenti di sapere che la nostra struttura sia stata all’altezza delle sue aspettative. Tutte le camere dell’Hotel sono insonorizzate in modo da garantire un soggiorno tranquillo e piacevole a tutti i nostri ospiti. Ringraziandola per la preferenza accordataci, spero di poterla riavere nuovamente come ospite. Distinti Saluti, Arnaldo Sbarretti, General Manager
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